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Old 07-31-2008, 07:15 AM   #1 (permalink)
jephph
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Default Xbox 360 goes blank, doesn't turn on

Hello. I have an Xbox 360 here that is overheating I believe. It starts up fine, but then after a few minutes, the screen turns into this dark purple and green lined up dots looking thing (basically, goes blank). After that, it won't even boot up until you've left it alone for a few hours. There is still sound and you can use the controller when the screen goes blank. There are no red rings or any other oddities with the Xbox 360 itself, or the power brick. Thanks.
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Old 07-31-2008, 08:08 AM   #2 (permalink)
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Plug everything out and plug it in after waiting a few minutes, check if anything changes.

Can you hear anything on the xbox 360 when you start it up

If you can hear but not see then you would need to call xbox

1-800-4-MY-XBOX
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Old 07-31-2008, 10:57 AM   #3 (permalink)
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I got the same problem, it's going to RROD no matter what. It happened to me when the Halo 3 Halloween playlist came out.
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Old 07-31-2008, 11:06 AM   #4 (permalink)
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Overheating is when you get the 2 red lights, i really don't know what the problem you have is. I would do what Dan said.
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Old 07-31-2008, 12:05 PM   #5 (permalink)
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This sounds like his graphics card/processor is dying... it will eventually RROD. I would do what Dan said and unplug all of your cables from the 360 and TV and rehook them up just in case.
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Old 07-31-2008, 02:21 PM   #6 (permalink)
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It's RROD for sure. And, when you say purple and green does it look like a checkboard pattern on your screen? Because if so, yeah, you'll get RROD for sure.
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Old 07-31-2008, 02:31 PM   #7 (permalink)
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Yeah, it's actually a cousin in laws Xbox 360. She said that it was going blank, but when we tried it at her house, it wouldn't even boot up. I brought it here to see if it was just the display, that's when it would do the blank screen thing, and then not boot up after a while. So yeah, I've unplugged everything and plugged it back in. We're past the regular warranty, but I think it would still be within the 3 year RROD warranty. So should I just keep trying to start it up and wait for the RROD, or should I take it apart and see what's up? And yeah, it does look like a checkerboard pattern kinda.
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Old 07-31-2008, 02:33 PM   #8 (permalink)
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do not take it apart, that would void your warranty if it does red ring...
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Old 07-31-2008, 02:35 PM   #9 (permalink)
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All right, hours of turning on and off it is then! Woot!
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Old 07-31-2008, 02:37 PM   #10 (permalink)
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Oh, by the way, thanks for the extremely quick response Dan, and for all the quick responses from the rest of you. I posted the same message on the xbox forums and haven't gotten a thing from them in 3 days. You guys are awesome.
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Old 07-31-2008, 02:54 PM   #11 (permalink)
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Your welcome! Glad to help
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Old 07-31-2008, 08:30 PM   #12 (permalink)
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just call microsoft! now lol
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Old 08-01-2008, 09:20 AM   #13 (permalink)
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Yeah, and be honest. There's no reason to lie in a situation like this. They'll ask you about everything to see if you're faking it, or if the problem is fixable. If its not, then you get to send your Xbox in and the warranty covers for you!

Depending on where you live, it could take you 2 weeks to 3 months, for you to get your Xbox back. So, hopefully you live in Texas.
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Old 08-01-2008, 09:40 AM   #14 (permalink)
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Quote:
Originally Posted by jephph View Post
Hello. I have an Xbox 360 here that is overheating I believe. It starts up fine, but then after a few minutes, the screen turns into this dark purple and green lined up dots looking thing (basically, goes blank). After that, it won't even boot up until you've left it alone for a few hours. There is still sound and you can use the controller when the screen goes blank. There are no red rings or any other oddities with the Xbox 360 itself, or the power brick. Thanks.
I think its your video card.
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Old 08-01-2008, 11:15 AM   #15 (permalink)
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^That's what I said.
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