Right now my Motto is "New 360 UPS horrible." I just got my 360 replaced because it was overheating (no RRoD

), and when I picked it up at UPS it took them 2 hours to get my package to me. They told me that the package would be ready after 5:00 pm. I get there at 6:00pm and they said they don't start handing out pickups until 6:30. So I come back then and they don't have the package this is after standing in line for almost 30 min. I go sit in my car of 30 min (since I live on the other side of town). Go back inside about 7:30ish, get to the pickup area after waiting in line about 8:10. The package still isn't there. The package didn't come until 8:30. The pick up location was suppose to close at 8:00.